UserGems
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As a Sr. Customer Success Manager, you will be responsible for ensuring customer satisfaction, managing relationships, identifying growth opportunities, and using data-driven insights to enhance customer success. You'll collaborate with marketing and cross-functional teams to create strategies for customer engagement and provide feedback to improve services.
The Full Stack Engineer will design, implement, and improve systems stability and reliability, focusing on both frontend and backend tasks. Responsibilities include developing a customer-facing web application, integrating APIs, and understanding the tech stack. The role allows for specialization in either front-end or back-end development.