Teams at Usercentrics GmbH

Own the full post-sale customer relationship for MCP Manager, including onboarding, adoption, support, renewals, expansion, billing, and customer advocacy. Build success plans, health scores, playbooks, and scalable processes while partnering with sales, engineering, product, design, and marketing. Guide enterprise customers in governing AI agent connections, resolve issues, identify churn risks, forecast renewals, and translate customer feedback into product improvements.

Build and ship full-stack MCP Manager features for AI agent governance, including gateway configuration, access policies, audit logging, APIs, and data models. Develop Vue.js front ends and Python/Django and TypeScript back ends on Google Cloud Platform. Write automated tests, review code, troubleshoot production issues across the stack, use AI coding assistants, and collaborate with product and design in a high-ownership environment.

Own and grow strategic technology partnerships, develop joint integration and revenue plans, close new partner deals, and support API integrations. Collaborate with Product, Engineering, Marketing, Sales, and Support on roadmaps and launches. Track partner performance, pipeline, revenue, and health while proactively resolving issues and ensuring a consistent partner experience.