Teams at USAN

Join the development team to build and maintain full-stack applications. Develop, debug, and document code; collaborate on feature design; participate in code reviews; troubleshoot production issues; learn new technologies and apply them under mentor guidance in a hybrid environment requiring twice-weekly onsite presence.

The Software Engineer, specializing in DevOps, will automate and manage AWS solutions, develop tooling, and improve CI/CD workflows while ensuring security and compliance. Responsibilities include building infrastructure, supporting Amazon Connect, and troubleshooting technical issues.

Design, configure, integrate, and implement Amazon Connect contact center solutions. Collaborate with customers and internal teams to translate requirements, perform troubleshooting, and deploy integrations with third-party and proprietary systems. Stay current on Amazon Connect features and contribute across the SDLC to deliver scalable, production-ready contact center functionality.