Teams at USAN

Design, configure, integrate, and implement Amazon Connect contact center solutions. Collaborate with customers and internal teams to translate requirements, perform troubleshooting, and deploy integrations with third-party and proprietary systems. Stay current on Amazon Connect features and contribute across the SDLC to deliver scalable, production-ready contact center functionality.

The Entry Level Software Developer will design, develop, and maintain database objects and reporting functionality while optimizing performance and collaborating with the team.

The Software Engineer, specializing in DevOps, will automate and manage AWS solutions, develop tooling, and improve CI/CD workflows while ensuring security and compliance. Responsibilities include building infrastructure, supporting Amazon Connect, and troubleshooting technical issues.