Teams at US Tool Group

Provides on-site customer service and manages industrial inventory operations at a customer location. Responsibilities include receiving, stocking, pulling, and fulfilling orders; processing inventory transactions; replenishing and troubleshooting AutoCrib vending machines; managing point-of-use stations; resolving customer issues; and maintaining accurate material availability. Requires strong inventory, tool crib, material-handling, customer service, communication, problem-solving, and computer skills.

Improve manufacturing processes, develop operations sheets, standardize blueprints, communicate customer requirements, create cutting tool drawings, evaluate tool performance, determine appropriate tolerances, and quote new or reconditioned cutting tools. The role requires mechanical expertise, spatial visualization, geometric tolerancing knowledge, understanding of machine capability and variation, and proficiency with AutoCAD or SolidWorks.

Manage customer accounts and site managers to ensure contractual obligations, customer satisfaction, and program profitability. Oversee projects, inventory, reporting (Power BI, Value Docs), vendor/vending equipment operations, and conduct presentations. Mentor staff, pursue new business opportunities, coordinate cross-functional teams, and deliver quarterly business reviews to leadership. Some travel required.