Teams at US Physical Therapy

Provide front-desk patient experience: schedule full Plans of Care, explain financial commitments, manage collections (90%+), enforce cancellation policy, handle phones/text, maintain metrics and Excel trackers, assist training and HIPAA-compliant clinic opening/closing.

Part-time front desk role creating excellent patient experiences: schedule full Plans of Care, explain financial commitments, manage collections (90%+ target), enforce cancellation policy, track metrics and utilization, handle phones/two-way texting/fax, maintain HIPAA compliance, use Microsoft Teams/Outlook/Excel, open/close clinic and assist with training and auth tracking.

Manage month-end close and financial reporting for regional partnerships: review revenues/expenses, record adjustments and allocations, approve invoices, calculate clinic bonuses, prepare reconciliations and audit schedules, produce operational and financial trend analyses, respond to partner inquiries, and support regional M&A integrations.