Teams at US Acute Care Solutions

Research and resolve payment posting discrepancies between Athena and USACS systems; post paper remittances and ERA files; reconcile third-party vendor accounts; communicate with payers to obtain missing information; transition one-time card payers to EFT/ACH; monitor trends and meet production and quality targets.

Create and manage clinician schedules across multiple hospital sites using Shift Admin and scheduling rules. Optimize staffing by prioritizing local/full-time clinicians, coordinate locum usage, collaborate with leadership and credentialing, run reports and analytics, handle escalations and last-minute changes, and integrate schedules with Workday payroll. Maintain provider satisfaction and ensure continuity of care and budget adherence.

Support People team by collecting, cleaning, analyzing workforce data, building reports and dashboards (Workday, R, Tableau), researching best practices, responding to ad hoc requests, documenting processes, and presenting insights on headcount, turnover, engagement, and model/data quality to inform people strategies.