US Acute Care Solutions
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Healthtech
Provides onsite desktop support, including workstation deployment, imaging, hardware and software troubleshooting, peripheral installation, asset management, equipment shipping, Windows updates, and IT disposition. Documents and escalates support issues through ticketing systems, supports Windows, Mac, iOS, and Android devices, follows ITSM standards, and recommends process improvements. Requires strong communication, problem-solving, and prioritization skills, with some travel and physical equipment handling.
