Teams at Urology San Antonio

Manage the Central Business Office staff and workflows to ensure accurate, timely claims submission, collections, cash posting, denials management, payer compliance, audits, and reconciliation of accounts receivable. Lead hiring, performance evaluations, process improvements, vendor coordination, and maintain PHI confidentiality while meeting departmental KPIs.

Verify insurance eligibility, benefits, and authorizations for scheduled procedures; document findings in the patient accounting system; obtain required authorizations; calculate and communicate estimated patient financial responsibility; conduct pre-registration financial orientation calls; maintain HIPAA-compliant documentation and payer knowledge; follow facility policies for billing and patient communication.

Supervise day-to-day clinical research operations and staff, ensure protocol/regulatory compliance, oversee recruitment/screening, perform quality control and data integrity checks, support monitoring visits, and provide training and hands-on operational support as needed.