Teams at UpKeep Technologies

Drives revenue expansion across existing B2B SaaS customers through outbound prospecting, account mapping, demos, upselling, cross-selling, contract negotiations, and closing. Manages a high-volume sales pipeline, meets quota and activity targets, identifies new use cases and stakeholders, and partners with Customer Success and Implementation to support adoption and expansion.

Lead and develop a BDR team responsible for outbound prospecting, inbound lead qualification, and pipeline generation across SMB, midmarket, enterprise, and existing customer accounts. Own team quota, coaching, hiring, onboarding, performance management, playbooks, Salesforce processes, AI-enabled sales execution, and reporting. Partner with Sales and Marketing to improve qualification standards, seller-accepted opportunities, meeting conversion, and pipeline quality.

Manage a portfolio of medium-touch SaaS accounts by driving product adoption, customer value, renewals, retention, and expansion. Monitor account health and churn risks, conduct outreach, deliver product training, and collaborate with Sales, Support, Professional Services, and Product teams. Use AI tools to improve customer lifecycle execution and promote adoption of AI capabilities. The role is hybrid, with weekly office attendance and quarterly customer travel.