Teams at Unusual Machines, Inc.

Lead and execute brand strategy for Unusual Machines and its portfolio, developing positioning, multi-channel campaigns, VoC programs, social/community strategy, packaging alignment, and cross-functional collaboration. Measure campaign performance, manage budgets, and use customer and market insights to drive growth, loyalty, and consistent brand expression across digital and physical touchpoints.

Provide multi-channel customer support and technical troubleshooting for FPV drones and components, manage orders/returns/warranties in NetSuite and Shopify, support enterprise accounts, document interactions, identify trends and upsell opportunities, and contribute to support documentation and cross-functional improvements.

Lead design, development, procurement, and commissioning of custom manufacturing equipment. Manage multidisciplinary engineering teams and external suppliers to deliver one-of-a-kind machines, ensuring performance, reliability, schedule, cost, and quality targets are met.