Search the 4 jobs at Unlayer

The Technical Support Lead will mentor and develop the technical support team, providing guidance to ensure timely and effective technical solutions for customers. Responsibilities include handling escalated technical issues, creating documentation, collaborating with cross-functional teams, and monitoring customer feedback to improve service quality.

As a Solutions Engineer, you will serve as a technical point of contact for customers, delivering product demos, assisting with integrations, and ensuring their technical success. You'll collaborate with internal teams to enhance processes, develop code samples, and provide feedback for product improvements, effectively bridging technical expertise with a customer-centered approach.

The Quality Assurance Automation Engineer will develop and execute manual and automated test cases to ensure software quality. Responsibilities include manual testing of web applications, conducting API testing, developing automated test scripts using Cypress, and collaborating with various teams to resolve quality issues.

The Technical Customer Success Manager will oversee the customer journey, ensuring clients maximize the value of Unlayer's products. Responsibilities include regular check-ins, relationship building, upselling services, and collaborating with product and engineering teams to address customer feedback and technical issues.