Teams at University of Birmingham

Provides senior administrative support for international education programmes, including timetabling, student onboarding, attendance monitoring, records management, examinations, progression, reporting, quality assurance, and committee support. The role advises academic staff, manages complex administrative systems and data, supports compliance and continual improvement, delivers excellent service to students and stakeholders, and may supervise or coach team members.

Supports research project delivery across the Intellectual Disabilities Research Institute, including project planning, milestone and risk tracking, data collection, reporting, stakeholder engagement, budget monitoring, recruitment, and grant administration. The role also coordinates events, communications, employment contracts, and institute activities; manages one part-time administrator; and provides guidance to staff and students. It requires initiative, analytical ability, strong IT skills, and effective collaboration with academic, external, and public stakeholders.

Provides administrative support for teaching and learning activities in the School of Engineering, including admissions, induction, timetabling, attendance, examinations, progression, placements and graduation. Acts as a first point of contact for students, staff and external providers, resolves or escalates queries, produces routine reports, supports events and committees, and contributes to programme reviews and process improvements.