Teams at United Way for Greater Austin

Provides day-to-day technology support and administration across Microsoft 365, Salesforce, devices, applications, user accounts, permissions, and connectivity. Supports endpoint security, patching, incident response, compliance, backups, disaster recovery, technology deployments, change management, documentation, vendor coordination, facilities requests, physical access systems, asset inventories, software licensing, purchasing, and equipment lifecycle management.

Leads general accounting operations, including month-end and year-end close, journal entries, reconciliations, accounts payable and receivable, grant and fund accounting, financial reporting, budgeting, audit support, compliance, internal controls, and process improvement. Provides financial analysis and reporting to leadership, supports nonprofit accounting requirements, partners across departments, and mentors accounting staff.

Provide high-quality information and referral services via phone for callers in Texas, log demographic data, enter resources into a call management system, meet call-volume and monthly metrics, assist diverse and vulnerable populations, and rotate shifts to support 24/7 operations.