Teams at United States Olympic & Paralympic Museum

Manages the museum’s membership program, including acquisition, renewal, retention, upgrades, CRM data integrity, benefit fulfillment, member communications, reporting, and revenue tracking. Develops membership materials, exclusive experiences, and operational workflows while providing donor-centered service. Partners with Marketing and Guest Services, identifies upgrade and major-gift prospects, supports fundraising initiatives, and contributes to budgeting, forecasting, reconciliation, and process improvement.

Leads the development, scaling, delivery, evaluation, and revenue generation of the Museum’s education and programming portfolio. Builds the department and team, creates national partnerships and replicable programs, manages budgets and resources, uses audience and financial data to guide decisions, and reports performance to senior leadership and the Board. Serves as a visible organizational ambassador while ensuring accessibility, inclusion, quality, and alignment with the Olympic and Paralympic mission.