Teams at United Service Organizations, Inc. (USO)

Leads the USO’s enterprise applications portfolio, overseeing strategic technology projects, application roadmaps, agile delivery, upgrades, support, vendor management, and performance metrics. Directs product managers, business analysts, application specialists, and project managers while partnering with business leaders to align technology capabilities with organizational goals. Responsibilities include budgeting, business cases, resource allocation, backlog and release planning, innovation, risk management, staff development, and long-range technology roadmaps.

The Director, Planned Giving leads the USO’s planned giving program, developing fundraising strategies and managing approximately 50 donor prospects. Responsibilities include cultivating and soliciting major and planned gifts, overseeing the 1941 Legacy Society, advising fundraisers, managing vendors and budgets, coordinating marketing communications, administering gift documentation, analyzing tax and legal developments, and supervising development support staff.

Supports enterprise strategic planning, execution tracking, and decision support. Responsibilities include researching and synthesizing information, preparing executive and board materials, analyzing strategic priorities, tracking workstreams, identifying risks, coordinating stakeholders, maintaining execution cadences, and supporting high-priority initiatives. The role partners across functions, facilitates alignment, develops recommendations and business cases, and produces concise, decision-oriented materials for senior leadership. This is an in-person position in Arlington, Virginia.