Teams at United Regional

Supports enterprise IT infrastructure and network operations by assisting with system provisioning, maintenance, user issue resolution, email and server support, firewall operations, LAN/WAN troubleshooting, network device configuration, performance monitoring, and documentation. Participates in on-call rotation and provides technical support for priority application systems.

Provides administrative and coordination support for Information Services teams, including correspondence, records and database maintenance, scheduling, meeting minutes, vendor contract tracking, supply ordering, application support, and end-user training. Maintains confidential employee and financial records, supports department policies and evaluations, coordinates training facilities, and communicates with staff, vendors, physicians, and hospital personnel. Requires strong organization, prioritization, typing, communication, and Microsoft 365 skills.

Supports and manages telecommunications systems, including Cisco VoIP, PBX, data networks, cellular services, video conferencing, unified communications, and mobile devices. Configures equipment, troubleshoots connectivity and voice issues, administers MDM platforms, audits telecom billing, maintains documentation, supports upgrades and site implementations, and trains end users and telecom operators. Participates in project tracking, compliance activities, rotating on-call coverage, and operator support across shifts.