Teams at United Insurance

Lead HR for a multi-state insurance agency (18 locations, 200+ employees). Serve as strategic partner to executives, oversee talent acquisition, employee relations, compliance, compensation, benefits, performance management, training, HR operations, and organizational development. Manage HR team, vendors, budgets, and multi-state policy implementation. Support culture, retention, workforce planning, succession, and change management. Travel as needed.

Manage commercial insurance accounts to retain clients and solicit new business: process policy changes, prepare proposals, handle renewals and invoices, maintain client records in EPIC, collaborate with producers and carriers, and provide high-level customer service.

Manage and service personal lines insurance accounts to retain and grow business. Serve as primary client contact, process endorsements, renewals, new business submissions, and documentation. Promote cross-selling and referrals, coordinate with underwriters and accounting, maintain client records in Epic, respond to client requests, and meet performance expectations while adhering to company policies.