Teams at Unit4

Serves as the primary contact for cloud inquiries and service request communications. Coordinates with Cloud Operations and stakeholders, tracks SLAs, maintains an AI-driven knowledge base, improves content discoverability, and ensures documentation compliance and security. Develops user guides and training materials, gathers feedback, standardizes cloud engagement processes, supports adoption initiatives, and contributes to Cloud Hub projects in a global 24/7 environment.

Supports procurement operations through purchase order processing, vendor research, sourcing analysis, reporting, policy compliance, supplier management, and contract-system maintenance. Independently manages spending categories, analyzes tender responses, identifies cost-saving opportunities, and improves procurement systems and intranet content. The role requires collaboration, strong analytical skills, attention to detail, and fluency in English.

Conduct research on how people interact and collaborate with AI agents in enterprise work. Define the human-AI interaction research agenda, study communication, trust, explainability, uncertainty, productivity, decision-making, safety, fairness, and transparency. Translate findings into practical design principles for product and engineering teams, collaborate with responsible AI stakeholders, and build partnerships with universities and academic institutions.