Teams at Unily

Manage and grow assigned enterprise SaaS accounts by building relationships, driving renewals and expansion, coordinating onboarding/implementation, monitoring usage, and collaborating with Sales, Customer Success, Product, and other teams to ensure client satisfaction and revenue retention.

Drive accessibility across Unily's design system and products: implement WCAG 2.1/2.2 AA patterns, remediate platform gaps, build accessibility into greenfield components, test with assistive technologies, integrate automated and manual accessibility testing into CI/CD, and partner with design, engineering, and QA to raise accessibility standards and governance.

As a Customer Success Account Manager, you'll manage key enterprise client relationships, ensuring platform adoption, retention, and growth through strategic partnerships and tailored account success plans.