Teams at UniHomes

Handle inbound/outbound cancellation requests, identify and resell saveable customers, process transactional cancellations accurately, use Salesforce to manage cases, meet retention targets and commission goals, support B2C operational tasks during quiet periods, and contribute to developing retentions processes within a collaborative office-based team.

Home-based Client Growth Manager responsible for B2B2C account growth across Midlands & Thames Valley. Build agent relationships, embed operational best practices to increase utility order form completion, monitor performance metrics, deliver reports, onboard clients, maintain CRM records, and support marketing/tech initiatives. Role requires frequent field visits, driving, and stakeholder influence to drive revenue and portfolio adoption.

Field-based B2B2C role managing letting agent partnerships across North East England to drive revenue by embedding processes that increase completed student utility order forms. Build relationships, train client teams, monitor performance, deliver insights, and collaborate with BD, marketing and tech to grow portfolio adoption and conversion rates.