Teams at UniHomes

Own the Salesforce product roadmap, backlog, governance, and prioritization. Lead discovery, process mapping, requirements definition, user stories, acceptance criteria, and stakeholder workshops. Coordinate Salesforce changes through development, testing, release, adoption, and outcome measurement. Partner with administrators, developers, business owners, and subject matter experts to manage scope, dependencies, risks, communications, training, and continuous improvement.

Manages a portfolio of PBSA and BTR operator accounts, building strategic relationships, negotiating renewals and contracts, improving listing performance, and driving revenue growth. The role involves account reviews, performance reporting, platform training, promotional campaigns, stakeholder influence, and collaboration with product, content, and marketing teams. It is remote-based but requires regular national client travel, occasional overnight stays, and attendance at industry events.

Lead UniHomes’ B2C sales and retentions function, owning strategy, revenue performance, forecasting, reporting, team management, coaching, and seasonal scaling. Recruit, onboard, and develop temporary telesales staff during peak periods while maintaining sales quality and a student-first approach. Collaborate with Marketing, Customer Experience, Product, and Technology to improve lead quality, customer handovers, product effectiveness, and the wider student rental journey.