Teams at UNHCR, the UN Refugee Agency

Supports UNHCR fundraising database operations, including Salesforce configuration, data maintenance, quality control, donor segmentation, list exports, reporting, dashboards, and campaign fulfillment. Assists with database, e-commerce, data lake, payment gateway, and email marketing integrations and migrations. Contributes to requirements gathering, testing, documentation, user training, GDPR and CNIL compliance, and fundraising performance analysis using Power BI and SQL Server Management Studio.

Supports Salesforce database migration, administration, maintenance, payment processing, data quality, user testing, configuration, reporting, dashboards, segmentation, and analytics for UNHCR fundraising operations. The role analyzes donation and payment performance, provides business intelligence and data modeling, supports system enhancements, trains users, maintains documentation, and ensures data protection while coordinating with internal and external stakeholders.

Provides statistical and data management support for UNHCR initiatives, including monitoring statistical inclusion, reviewing GCR indicators, curating aggregated statistics, conducting data quality assessments, anonymizing survey microdata, assessing disclosure risks, preparing documentation, and supporting stakeholder meetings and analytical reporting.