Teams at UN/COMMON (uncommonagency.co)

Lead AI strategy and implementation across a digital agency, partnering with senior leadership and department directors. Design AI workflows and systems, run iterative sprints, manage architecture and project planning, and oversee implementation, testing, QA, adoption, and data governance. Translate AI opportunities into scalable operational plans across creative, marketing, ecommerce, lifecycle marketing, and web teams while simplifying complex concepts for cross-functional stakeholders.

Leads lifecycle and retention marketing programs for multiple DTC ecommerce clients. Responsibilities include developing email, SMS, loyalty, segmentation, automation, and personalization strategies; building and QAing Klaviyo flows and campaigns; analyzing performance and deliverability; recommending optimizations; managing client relationships, timelines, scope, and deliverables; coordinating with design teams; and mentoring marketing specialists.

Develop lifecycle marketing strategies for enterprise and high-growth DTC ecommerce clients. Advise clients on email, SMS, CRM, segmentation, experimentation, loyalty, and retention programs. Lead strategy discussions, create roadmaps, analyze performance data, provide actionable recommendations, manage scope, collaborate with internal teams, and review campaign execution for quality and alignment with client objectives.