Jobs at Uncapped

Own and build the company's outbound GTM engine end-to-end: design prospecting infrastructure, data pipelines, enrichment and targeting, implement and optimize GTM tools, enable SDRs, track performance metrics, and align cross-functionally to scale outbound.

Identify and qualify ecommerce prospects, execute multi-channel outreach (email, social, cold calls), manage and nurture a sales pipeline in CRM, design outreach strategies with sales leaders, support Account Executives on discovery calls, and contribute to sales process improvements.

Own a portfolio of funded US customers post-funding: onboard, monitor account health, drive renewals and upsells, reactivate dormant customers, manage escalations, improve NPS/CSAT, and feed customer insights into product. Use tools like HubSpot, Back Office, Aircall and AI support (Nova).

Process KYC and enhanced due diligence (EDD) cases for business customers, including UBO identification, sanctions/PEP/adverse-media checks, documentation, escalations, and suggesting onboarding flow improvements to reduce risk and improve customer experience. Work cross-functionally with Product, Operations and Risk on a 6-month fixed-term contract.

Lead and scale a 15+ engineer organisation, own technical architecture across platform layers (Onboarding, Underwriting, Core Finance, Data, GCP/Kubernetes), drive AI tooling adoption, enforce delivery discipline, and partner cross-functionally to translate engineering work into business outcomes.

The SMB Account Executive will manage a high-volume sales pipeline for US e-commerce SMBs, focusing on closing deals quickly and exceeding daily activity targets through phone and digital channels.