Teams at Unbox Robotics

Leads L4 technical support across multiple sites, managing escalations, site operations, go-lives, root-cause analysis, support process design, automation, dashboards, and audit readiness. Manages L1-L3 teams and site engineers through staffing, coaching, performance reviews, capability development, succession planning, and conflict resolution. Partners with engineering, product, and operations teams to improve uptime, service quality, and operational performance.

Supports the CEO by managing schedules, meetings, agendas, travel, confidential records, and communications. Tracks action items, coordinates events and engagements, conducts research, and prepares summaries to support decision-making. The role requires strong organization, communication, discretion, multitasking, independence, and professionalism in a fast-paced startup environment.

Manage the end-to-end accounts payable function, including invoice verification, purchase order matching, payment processing, vendor statement reconciliation, reporting, tax compliance, audit support, and vendor coordination. The role also involves improving AP processes through automation and maintaining accurate financial records while collaborating with Procurement, Receiving, Operations, and internal finance teams.