Teams at Umbrella Incorporated

Design user experiences across web and mobile projects by creating wireframes, prototypes, and high-fidelity mockups. Audit websites for usability and performance issues, conduct user research and testing, maintain design consistency, apply CRO insights, and develop actionable UX improvement roadmaps. Collaborate with cross-functional teams, incorporate feedback, and manage multiple projects while meeting deadlines. Requires approximately four hours of overlap with Eastern Time and is based in India.

Lead client advisory, solution design, delivery, and productization of AI-powered workflows and automation. Build GenAI solutions, integrations, document-processing systems, and secure knowledge assistants across business platforms. Develop reusable accelerators and service offerings, monitor production performance, improve accuracy and cost, and identify new client opportunities. The role requires hands-on experience with LLMs, RAG, agent frameworks, APIs, Python or TypeScript, business systems, AI security, and production deployment.

Coordinates customer technology projects, conducting site walks for physical security, network, and structured cabling installations. Documents site conditions, risks, quantities, pathways, power, access, and infrastructure to support estimates and scopes of work. Assists with installation planning, materials, scheduling, proposals, customer updates, issue resolution, and coordination among technical teams, installers, MSP specialists, and AI consultants. The role is primarily office-based in Richmond Hill with regular field visits across Ontario.