Teams at UMAI Restaurant Software

The Business Development Manager will generate leads, manage restaurant relationships, and attend industry events, focusing on sales growth and customer engagement.

Manage end-to-end onboarding and training for restaurant partners, act as primary account contact, monitor account health metrics, prevent churn, collect and relay product feedback, and improve internal playbooks and knowledge base to boost retention and product adoption.

The Business Development Manager will generate leads, manage restaurant relationships, and ensure excellent customer service while attending industry events in Porto.