Teams at ULIZA GROUP LLC

Coordinates office administration and daily operations across customer service, sales, printing, logistics, warehouse, and international teams. Responsibilities include supervising staff, tracking tasks and KPIs, coordinating orders from payment through delivery, maintaining stock and operational records, preparing reports, enforcing procedures, resolving bottlenecks, and supporting management with administrative and performance oversight.

Serve as first point of contact for Kenyan and international customers: answer calls and messages, provide product/service information, capture and follow up leads, escalate complaints, coordinate with internal teams, maintain records and prepare basic reports, and identify sales opportunities for handover.