Teams at Ukio

Own the guest experience and operational performance of a portfolio of furnished apartments. Responsibilities include managing guest cases, overseeing the full stay journey, monitoring operational KPIs, analyzing dashboard data, resolving recurring issues, coordinating with internal teams, and controlling budgets. The role requires weekend work and fluency in English, French, and Spanish, with hospitality, operations, property management, or customer-facing experience.

Owns end-to-end, high-volume recruiting, including sourcing, screening, scheduling, interviewing logistics, offers, and onboarding handoffs. The role also supports internal mobility, talent mapping, succession pipelines, employer value proposition initiatives, ATS accuracy, recruitment reporting, and candidate experience. Partners with People teams, hiring managers, and business leaders to identify talent needs and develop creative, data-informed hiring solutions.

Support the B2C Sales team with lead management, customer inquiries, follow-ups, negotiations, booking assistance, and rental agreement preparation. Help convert prospective clients, identify customer needs, provide personalized support throughout the booking process, and contribute to occupancy, revenue, and customer satisfaction goals. The intern will also provide administrative support to the Demand team while gaining hands-on experience across the full sales cycle.