Jobs at UKG

Consults with customers on UKG Ready implementations, gathers business requirements, designs and configures solutions, resolves moderately complex issues, and applies HCM/WFM expertise. Collaborates with cross-functional teams on deployments, upgrades, and change orders while improving delivery practices and best practices. Serves as a customer point of contact, communicates complex information clearly, and works independently in a fast-paced environment during a required afternoon-to-evening shift.

Leads data and AI engineering teams responsible for enterprise data platforms, scalable pipelines, semantic models, metadata systems, and AI integrations. Owns architecture, roadmaps, production readiness, quality monitoring, incident response, cost controls, and cross-functional delivery. Builds team capabilities, establishes engineering standards, and measures business outcomes including data reliability, AI quality, adoption, efficiency, and operating costs.

Lead the architecture, strategy, research, development, and production deployment of scalable generative AI capabilities across UKG products. Provide technical leadership on advanced AI methods, MLOps, CI/CD, governance, responsible AI, and model optimization. Collaborate with executives, product, data science, and engineering teams; mentor senior leaders; establish architectural standards; and represent UKG in the AI community through publications and speaking engagements.

Lead the architecture, strategy, and development of enterprise generative AI initiatives. Define AI/ML standards, guide scalable model deployment, conduct advanced research, and collaborate with executives, product, data science, and engineering teams. Mentor technical leaders, promote MLOps and responsible AI practices, optimize models for cost and performance, and represent the organization through publications and industry engagement.

Designs and implements UKG Pro WFM solutions for enterprise clients. Responsibilities include conducting requirements workshops, architecting integrations and customizations, documenting specifications, overseeing system configuration, supporting functional, integration, and UAT testing, applying workforce-management best practices, communicating technical concepts, managing client relationships, and mentoring team members. The role requires extensive workforce management and enterprise software implementation experience, with travel of up to 25%.

Manage and optimize large-scale SQL Server and PostgreSQL production environments supporting 24/7 services. Lead performance tuning, monitoring, high availability, disaster recovery, incident response, root cause analysis, automation, observability, cloud modernization, capacity planning, and cost optimization. Ensure database security, compliance, scalability, and resilience while guiding other DBAs and improving operational practices. Participate in on-call rotations and provide leadership during critical incidents.

Supports FinOps governance, cloud cost forecasting, budgeting, allocation, reporting, and optimization across AWS and GCP. Partners with engineering, product, architecture, finance, procurement, and cloud platform teams to improve cost accountability, tagging compliance, chargeback models, unit economics, and savings realization. Develops dashboards and analyzes cloud consumption trends, risks, anomalies, and optimization opportunities while enabling stakeholders to adopt cloud financial management best practices.

Designs, configures, integrates, and implements UKG Pro WFM solutions for enterprise clients. Conducts requirements workshops, documents technical specifications, oversees system builds, supports functional and integration testing, and advises customers on workforce-management best practices. The role manages client relationships, communicates complex concepts to diverse stakeholders, mentors team members, and may require up to 25% travel.

Leads major cyber incident response and command activities, performing digital forensics, threat hunting, containment, recovery, and malware triage across endpoint, cloud, network, identity, Windows, and Linux environments. Coordinates technical teams, mentors analysts, briefs executives, develops response playbooks and training, automates investigations with scripting, and partners with detection engineering and threat intelligence teams to improve SOC capabilities.

Build and scale production-grade agentic AI systems using Google ADK and related platforms. Lead technical strategy, architecture, integrations, testing, deployment, monitoring, and lifecycle management for multi-agent workflows. Integrate agents with enterprise systems through APIs and MCP, establish observability and quality practices, lead complex cross-functional projects, and mentor engineers on agent development, safety, and operational excellence.

Define and evolve enterprise IAM security architecture across workforce, cloud, infrastructure, and applications. Design identity lifecycle, governance, RBAC, ABAC, authentication, authorization, and privileged access solutions. Lead IAM modernization, threat modeling, security reviews, compliance alignment, and least-privilege initiatives. Partner with engineering, cloud, infrastructure, and technology teams; document architecture standards, guide strategic projects, mentor IAM engineers, and evaluate emerging identity technologies.

Supports Sales Finance through sales and bookings performance analysis, budgeting, forecasting, variance analysis, KPI development, Power BI dashboards, financial modeling, and strategic business insights. Partners with Sales and Finance leaders, identifies risks and opportunities, leads special projects, and prepares materials for senior leadership and board meetings.

Partners with sales to discover customer needs, design workforce software solutions, deliver tailored demonstrations, support proposals, and ensure smooth transitions to services. Translates complex business requirements into compelling solution narratives while collaborating with Product, Services, and Implementation teams. Requires presales or consultative customer-facing experience, executive presentation skills, solution design ability, and willingness to travel, potentially above 25%.

Leads organization-wide data science strategy, architecture, and AI/ML standards across multiple teams. Drives multi-year initiatives, platform and tooling decisions, scalable production systems, and measurable improvements. Provides technical leadership in generative AI, agentic systems, LLMs, deep learning, and advanced modeling. Influences executives and cross-functional roadmaps, mentors senior contributors, supports hiring, and promotes responsible AI, data governance, and innovation.

Leads corporate FP&A activities, including budgeting, forecasting, financial modeling, reporting, performance analysis, and development of business metrics. Partners with corporate functions to provide decision support and strategic financial guidance, improves planning and reporting tools and processes, and communicates insights to executive leadership. Manages and mentors analysts while delivering ad hoc analyses, scenario modeling, and recommendations that support enterprise decision-making.

Defines UKG’s company-wide data science and AI strategy, architects enterprise-scale systems, guides infrastructure investments, and leads agentic AI governance. Influences executives, drives business-critical ML initiatives, establishes standards for MLOps, model governance, data quality, and responsible AI, and represents the organization externally. Builds leadership capability through mentoring, hiring strategy, career frameworks, and learning programs while evaluating emerging technologies, vendor relationships, and competitive opportunities.

Lead solution consultant responsible for designing and implementing UKG Pro WFM solutions for enterprise clients. Conducts requirements workshops, architects integrations and customizations, documents specifications, oversees configuration, and supports functional, integration, and UAT testing. Advises senior stakeholders, optimizes workforce-management processes, manages client relationships, mentors team members, and ensures successful project delivery. Travel of up to 25% may be required.

Develop and maintain automated browser, API, integration, contract, accessibility, and end-to-end tests. Build reusable frameworks and engineering utilities, integrate quality checks into CI/CD pipelines, diagnose failures and flaky tests, improve observability and feedback speed, and collaborate with development, DevOps, product, and quality teams. The role also applies AI coding assistants and emerging agentic approaches to software validation.

Drive end-to-end B2B sales of UKG cloud solutions to organizations with 200–5,000 employees. Responsibilities include prospecting, territory planning, opportunity qualification, consultative selling, executive relationship management, product demonstrations, negotiation, closing, forecasting, and Salesforce pipeline management. The role requires fluent German and English, 5+ years of successful software sales experience, new-logo acquisition, and frequent collaboration with presales, marketing, partners, and implementation teams.

Leads UKG’s global sales incentive strategy and operations, including compensation plan design, quota setting, SPIFFs, governance, analytics, payout alignment, and President’s Club programs. Partners with Sales, Revenue Operations, Finance, HR, Legal, and executive leadership to align incentives with SaaS growth objectives. Oversees cross-functional execution, policy management, systems implementation, performance reporting, and program optimization while managing and developing a sales compensation and revenue operations team.