Teams at UFCU

Owns the roadmap and backlog for web and mobile digital banking, defines user stories and acceptance criteria, prioritizes work, partners with engineering/UX/QA, drives stakeholder alignment, ensures compliance and product metrics, and champions continuous improvement and digital innovation to improve member experience.

Support lending and Credit Council with portfolio analytics, reporting, CECL inputs, and credit-risk evaluation. Build and maintain dashboards, validate KPIs, present findings, collaborate with Lending/ERM/Finance/Compliance, and recommend process and underwriting improvements to improve credit decisioning and reporting.

Lead a 5-7 person engineering team to design, deliver, govern, and operate enterprise APIs and microservices. Provide hands-on architecture reviews, manage MuleSoft Anypoint delivery, oversee C#/.NET microservices on Kubernetes/Azure, enforce API lifecycle and security standards, ensure production reliability and observability, and run incident response while hiring and scaling the team with contractors.