Teams at UFCU

Leads UFCU’s mortgage lending compliance and quality control program. Manages the compliance team, oversees HMDA, fair lending, ECOA, mortgage QC, advertising review, audits, examinations, remediation, regulatory change management, risk analysis, policies, procedures, training, reporting, and process improvements. Partners with Legal, Lending, Risk, Audit, regulators, and business leaders to maintain effective controls and support compliant organizational growth.

Leads UFCU’s enterprise AI and analytics strategy, managing data science, machine learning engineering, and analytics teams. Owns end-to-end delivery of predictive, generative AI, LLM, RAG, and conversational solutions, including architecture, modeling, deployment, MLOps, governance, and monitoring. Partners with executives and business units to prioritize high-value use cases, manages budgets and resources, establishes technical standards, mentors teams, and ensures production-quality outcomes using Databricks and modern cloud technologies.

Maintains, monitors, and supports enterprise software applications, SaaS solutions, on-premises systems, workflows, and related IT components. Troubleshoots issues, analyzes requirements, configures and enhances applications, supports deployments and testing, manages vendor relationships, applies security patches, and develops documentation and process guidelines. Partners with business and technical stakeholders, particularly lending and collections teams, to automate and improve processes while ensuring regulatory compliance.