Jobs at UFCU

Owns the roadmap and backlog for web and mobile digital banking, defines user stories and acceptance criteria, prioritizes work, partners with engineering/UX/QA, drives stakeholder alignment, ensures compliance and product metrics, and champions continuous improvement and digital innovation to improve member experience.

Support lending and Credit Council with portfolio analytics, reporting, CECL inputs, and credit-risk evaluation. Build and maintain dashboards, validate KPIs, present findings, collaborate with Lending/ERM/Finance/Compliance, and recommend process and underwriting improvements to improve credit decisioning and reporting.

Lead a 5-7 person engineering team to design, deliver, govern, and operate enterprise APIs and microservices. Provide hands-on architecture reviews, manage MuleSoft Anypoint delivery, oversee C#/.NET microservices on Kubernetes/Azure, enforce API lifecycle and security standards, ensure production reliability and observability, and run incident response while hiring and scaling the team with contractors.

Provide day-to-day systems support, analysis, documentation, testing, and reporting for Finance platforms. Build and maintain automated workflows using Excel, automation tools, and AI techniques. Administer system access, perform reconciliations and audits, support month/quarter/year-end close activities, assist projects and releases, and ensure controls, regulatory compliance, and audit readiness within a regulated financial environment.

Execute personalized, data-driven email and CRM campaigns in Microsoft Dynamics 365 Marketing. Build automated lifecycle journeys, manage segmentation and data quality, run A/B tests, monitor deliverability, support CRM pilots and UAT, and produce performance reports and optimization recommendations while ensuring regulatory compliance.

Lead and deliver enterprise AI solutions from design to production, define Databricks-based technical standards, establish MLOps/CI-CD and monitoring, manage multidisciplinary data teams, partner with executives to prioritize AI roadmap, oversee budgeting and regulatory compliance in a financial services environment.

Lead a data platform engineering team to deliver enterprise data products and pipelines using Databricks/Medallion architecture, oversee SQL Server DBA operations, maintain platform reliability, implement observability and governance, and manage delivery, vendors, and stakeholder engagement.

Lead implementation and operationalization of Responsible AI and AI governance across the AI lifecycle, embedding controls into delivery processes, assessing vendor and model risk, monitoring performance and drift, and partnering cross-functionally to translate regulations into policies, playbooks, and training that enable safe, ethical, and compliant AI adoption.

Lead enterprise architecture strategy and governance while hands-on designing solutions for CRM, integration, onboarding, and data platforms. Define API/event-driven standards, roadmaps, security and resilience expectations, operate the Architecture Review Board, evaluate vendors, and ensure architectures are audit- and regulator-ready.

The Senior Mulesoft Integration Engineer designs and implements integration solutions using the MuleSoft AnyPoint Platform, ensuring performance and scalability. They collaborate with IT and business partners for data integration, troubleshoot, and provide support while adhering to security standards and project governance.

Design, deploy, and maintain Windows desktop client configurations and application lifecycles using Microsoft Intune and MECM. Package, test, deploy, update, and retire applications; develop PowerShell automation; manage device compliance, security baselines, and Windows/macOS troubleshooting; collaborate with security and infrastructure teams and document standards and procedures.

Lead day-to-day execution of fintech experiments and pilots: define scope, hypotheses, success metrics, run agile ceremonies, manage pod backlog, coordinate dependencies, and transition validated initiatives to implementation while ensuring compliance and member-centered outcomes.

Lead strategic growth and new partnership development by identifying and cultivating partnerships, expanding into priority markets, building and managing a qualified pipeline, developing executive relationships, coordinating cross-functional execution, establishing success metrics and budgets, and leading a business development team to drive member growth and community impact.

The Senior Manager - Strategic Sourcing oversees procurement, sourcing, and accounts payable, fostering team performance and vendor relationships while ensuring compliance and financial efficiency.

Manage vendor relationships and oversee benefits administration accuracy, conduct audits and reconciliations, resolve benefits and leave issues, support FMLA/ADA and 401(k) processes, monitor vendor SLAs, produce compliance reports, and assist annual enrollment and benefits analytics for HR leadership.

Engage and advise Members to identify financial needs, open and manage accounts, process transactions, handle account services and compliance, refer fraud, support digital services, and drive community/business development to grow relationships and product adoption.