Teams at Tyson Foods

Manages customer accounts, orders, inventory, shipment tracking, and supply chain programs. Partners with Sales, Supply Planning, Warehousing, and Transportation teams to improve order efficiency, consolidate shipments, reduce logistics costs, and support customer needs. Uses supply chain software to monitor performance and coordinate operations from order placement through payment. Requires strong communication, negotiation, problem-solving, multitasking, and analytical skills.

Leads ServiceNow infrastructure and ITOM capabilities, including Discovery, Service Mapping, CMDB coverage, data quality, integrations, reporting, and automation. Maintains reliable, secure, and scalable infrastructure systems; troubleshoots issues; supports performance and capacity planning; implements infrastructure-as-code with Ansible, Terraform, or Puppet; collaborates with DevOps teams; participates in on-call rotations; and mentors junior staff.

Analyzes prepared foods brand and category performance, merchandising, distribution, pricing, promotion, forecasting, and trade budgets. Supports national sales strategy and planning by providing data-driven insights, coordinating field sales with internal business units, contributing to demand and financial forecasts, and managing customer, category, and regional initiatives. Collaborates cross-functionally with sales, marketing analytics, category management, supply planning, and customer growth teams.