Teams at Twilio

Supports senior executives by managing complex calendars, domestic and international travel, meeting priorities, events, expenses, communications, and logistics. Coordinates leadership summits and global offsites, prepares agendas and presentations, records actions, and builds relationships with internal and external stakeholders. Partners with executive business partners, HR, and department leaders to advance business priorities, maintain operating rhythms, and support team development.

Own the vision, roadmap, and delivery for Twilio’s Hosting, Porting, and ShortCodes products. Lead scalable self-service onboarding workflows, fraud and regulatory compliance capabilities, and legacy platform migrations. Translate technical and regulatory needs into product requirements, partner with engineering and go-to-market teams, drive launches and adoption, and analyze business performance. The role requires strong product management, analytical, communication, technical, and stakeholder-influence skills, with experience delivering scalable SaaS, PaaS, or IaaS products.

Develop and operate high-scale backend APIs and microservices for rich messaging channels using Java and Go. Responsibilities include building message routing and delivery pipelines, deploying cloud systems, integrating AI-assisted development tools, supporting on-call operations, and maintaining reliability, low latency, and fault tolerance. The role requires collaboration across distributed teams and may involve occasional travel.