Teams at Twenty Four Seven Hotels

Manages hotel front office operations while remaining visible and engaged with guests and associates. Coaches and develops front desk staff, reinforces Marriott service standards, leads service recovery, monitors guest feedback, manages scheduling and labor productivity, and coordinates with housekeeping, engineering, breakfast, sales, and hotel leadership to deliver a seamless guest experience.

Maintain hotel property facilities to brand standards and owner expectations. Responsibilities include developing the maintenance team, managing department budgets, supporting sustainability programs, executing annual capital expenditure plans, overseeing preventive maintenance, and ensuring SOP and safety compliance. The role requires five years of hotel maintenance experience, along with strong guest service, computer, communication, and independent-working skills.

Leads hotel task-force assignments across a portfolio, assessing operating conditions, supervising departments, serving as Manager on Duty, and improving guest satisfaction, profitability, labor productivity, compliance, and associate performance. Supports openings, transitions, renovations, audits, and stabilization efforts while communicating risks and documenting results. The role is Southern California-based and requires deployment to assigned hotels, up to 90% travel, and flexibility for evenings, weekends, and holidays.