Teams at Turaco

Engage customers by phone to explain insurance products, conduct upselling and cross-selling, close sales, answer product and claims questions, register customers, and maintain accurate records. Investigate and process insurance claims by reviewing documentation, communicating with customers and providers, determining coverage, settling valid claims, and identifying potential fraud while delivering excellent customer service.

Owns and grows Turaco’s partnerships in Nigeria by managing senior and frontline relationships, coordinating launches and activations, improving adoption and premium performance, resolving operational issues, tracking partner KPIs, gathering market intelligence, and identifying expansion opportunities. The role collaborates across commercial, marketing, claims, finance, technology, product, and operations teams while ensuring strong partner communications, payment collection, process discipline, and customer experience.

Acquire and close new B2B partnerships with banks, fintechs, lenders, telcos, and other insurance distribution partners across Nigeria. Own the full sales cycle from prospecting through negotiation, contract signing, and launch. Build pipelines, meet GWP and revenue targets, engage senior decision-makers, develop proposals, monitor market opportunities, and coordinate internal teams to execute commercially sustainable embedded insurance partnerships.