Teams at Turaco

Own recruiting for selected roles, payroll preparation, HR administration, contracting, work permits, onboarding, offboarding, leave tracking, performance-cycle coordination, and culture initiatives. Directly manage People Operations Associates, resolve routine HR issues, maintain HRIS/ATS records, and apply payroll and benefits regulations across multiple markets.

Manage Turaco’s Tanzania partnerships by building executive and field-level relationships, coordinating launches and product rollouts, resolving partner issues, monitoring market intelligence, supporting regulatory and industry engagement, and ensuring timely invoicing and payments. The role requires strong account management, operational control, analytical communication, and knowledge of financial inclusion, microfinance, mobile money, and asset financing in Tanzania.

Engages customers by phone to explain insurance products, process sales, and provide customer service. Responsibilities include telesales, upselling and cross-selling, product and claims inquiries, customer registration, data entry, claims investigation and settlement, fraud detection, and coordination with medical providers. The role requires meeting sales and contact center metrics while communicating accurately and respectfully with customers.