TuneIn
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The QA Listening Analyst at TuneIn is responsible for testing and ensuring high audio quality for streaming content. They perform manual listening and analysis of broadcasts, troubleshoot issues, maintain machine learning models, and collaborate with teams to optimize testing practices to enhance the user experience.
The Content Operations Manager at TuneIn will lead a distributed team, manage content partnerships, ensure accurate catalog maintenance, and optimize operational efficiency. Responsibilities include team leadership, troubleshooting streaming issues, collaborating with various departments, and maintaining content quality for an enhanced listening experience.
The Marketing Specialist at TuneIn will manage the execution and launch of marketing programs, including email, push, and in-app messaging. This role involves using the marketing automation tool Braze, conducting data analysis for campaign performance, and collaborating with the marketing team to align campaigns with the content calendar.
Seeking a dedicated Technical Customer Support Agent, L2 to provide advanced troubleshooting and support to users. Responsible for resolving complex technical issues escalated from L1 and working with external customers, broadcasters, and integration partners. Requires deep technical problem-solving and effective communication skills.