Teams at TTEC Digital

Remote Solutions Architect delivering Microsoft D365 and Power Platform solutions. Engage clients to define pains, architect and implement medium-complexity solutions, lead Agile delivery, oversee integrations and data migrations, delegate tasks, mentor consultants, and ensure successful project delivery and client relationships.

The Genesys Cloud Architect translates design requirements into application solutions while ensuring client satisfaction and project standards are met. Responsibilities include testing, deploying applications, maintaining existing systems, mentoring developers, and managing timelines and budgets.

Lead design, build, deploy, and support of Genesys Cloud CX integrations and contact center solutions. Develop web/Windows services, APIs, and CRM/database integrations; perform testing, deployment, troubleshooting, on-call support, and mentor CCaaS developers and QA.