Teams at TTEC Digital

The Senior Consultant will provide technical leadership and support for Dynamics 365 and Power Platform solutions, ensuring high-quality delivery and mentoring team members.

Design, implement, and maintain solutions using the Genesys Engage Platform; optimize performance, monitor systems, and troubleshoot issues. Participate in 24/7 support and collaborate with teams for seamless integration.

The Technical Operations Manager oversees managed technical operations for contact center clients, ensuring client satisfaction, managing service requests, and supporting operational relationships while adhering to regulations and enhancing communication.