Teams at TTEC Digital

Develop and enhance scalable Salesforce solutions across client implementations. Responsibilities include Apex and Lightning Web Components development, configuration, automation, integrations, testing, deployment, troubleshooting, documentation, and production support. The role collaborates with architects, consultants, QA, project managers, and stakeholders in an Agile environment while supporting multiple initiatives and pursuing required training and certifications.

The Presales Solution Architect will design complex AWS solutions, support customer relationships, and showcase innovations, while also educating clients on AWS benefits.

Leads Salesforce functional consulting workstreams from discovery through deployment. Facilitates client workshops, analyzes business processes, defines future-state solutions, writes requirements and user stories, configures Salesforce, and supports testing, training, data migration, integration, and release readiness. Partners with architects, developers, business analysts, and project managers; manages risks and dependencies; presents solutions to stakeholders; mentors junior team members; and contributes to Salesforce delivery standards and reusable assets.