Jobs at Tsunami Tsolutions

Supervise a product support team serving aerospace and defense clients. Lead escalated issue resolution, SLA performance, standups, quality assurance, client communication, workflow automation, AI tool adoption, ticket trend analysis, technical documentation, and continuous process improvement. Coach team members in technical problem-solving and collaborate cross-functionally to improve operational efficiency and support outcomes.

Design and enhance customer-facing aerospace and defense applications through user research, wireframes, prototypes, usability testing, and functional specifications. Collaborate with product, development, quality, training, customers, and subject-matter experts to create intuitive, consistent interfaces aligned with technical requirements. Document workflows and product requirements, support testing and training, and contribute to continuous-improvement initiatives.

Lead a portfolio of concurrent military and application development projects, overseeing scope, budgets, schedules, quality, risks, compliance, dependencies, and customer outcomes. Coordinate technical and business teams, manage governance and reporting, align application development lifecycles, and maintain customer and partner relationships. The role requires cross-functional leadership, risk mitigation, executive communication, export-control compliance, and travel of up to 30%.

Provides Tier 1 production support for Maintenix, EData+, and related tools. Resolves application, access, navigation, data, and business-process issues; manages tickets and client communications; performs software and qualification testing; administers authorized access; documents resolutions and procedures; and escalates complex or security-sensitive issues with supporting evidence.

Develop, test, and maintain SQL Server data warehouse solutions and ETL processes. Perform root-cause and impact analysis for data defects, build stored procedures, views, and tables, support testing and deployment, coordinate with teams (SSIS/Databricks), and communicate status and risks to stakeholders. Work may include off-site customer testing and handling ITAR-controlled data.

Invitation to submit a resume to Tsunami Tsolutions' talent community for consideration for future openings. Applicants should provide areas of expertise, desired opportunity types, and preferred work location. Submission is not an application for a specific role and does not guarantee contact.

Develop, maintain, and modernize enterprise Java applications used in aerospace environments. Participate across the SDLC in an Agile team: design, code, test, debug, document, and support mission-critical systems while following quality, security, and compliance requirements.