Teams at TrxNow (Allied Dispatch Solutions, LLC)

Manage and sustain partner relationships, respond to day-to-day client needs, identify opportunities to grow client business, and deliver proactive solutions to exceed expectations while supporting long-term revenue growth.

Identify and screen potential customers via internal sales/telesales, build relationships, use CRM and Microsoft Office, meet/exceed targets, manage priorities, and work independently or within a team.

Handle inbound roadside assistance calls, assess member needs, dispatch service providers, perform accurate data entry, follow scripts, de-escalate situations, and meet performance standards while maintaining confidentiality and escalating issues to management.