Teams at Truvio

Own strategic enterprise accounts from go-live through renewal and expansion. Drive product adoption, value realization, success planning, customer health monitoring, remediation, and measurable business outcomes. Build trusted relationships with senior stakeholders, lead renewals, identify growth opportunities with Sales, and coordinate cross-functional work. Use data and AI to improve customer insight and operational efficiency within a B2B SaaS environment.

Develop and maintain manual and automated tests, execute functional, regression, system, integration, and UAT testing, and track defects in Azure DevOps. Collaborate with developers, product teams, and business analysts to review requirements, maintain test environments, document test cases, and improve QA processes. The role supports product quality and performance across Dynamics 365 solutions.

Manage accounts receivable activities including invoicing, cash application, account reconciliations, collections, credit support, payment discrepancy resolution, and customer billing inquiries. Prepare aging and collection reports, support financial close and audits, maintain internal controls, and improve order-to-cash processes. Collaborate with Sales, Customer Service, Operations, and Finance in an international SaaS environment.