Trustonic Benefits Overview

Serve as the technical partner for customers to drive adoption, deployment, and optimisation of Trustonic solutions. Troubleshoot and own technical issues, lead RCAs, collaborate with Product/Engineering/Support, manage customer KPIs, identify growth opportunities, and align technical strategy with customer roadmaps across handset, OEM, firmware, and cloud domains.

Act as customers' technical partner to drive adoption, onboarding, deployment, and ongoing operation of Trustonic solutions. Troubleshoot and own technical issues end-to-end, lead RCAs, liaise with Product/Engineering/Support, identify growth opportunities, maintain customer KPIs, and advise on integrations, firmware, and security best practices.

Lead and grow a Technical Account Management team, act as senior technical advisor for strategic customers, resolve complex technical issues across handset, OEM, firmware and cloud environments, drive adoption and expansion, influence product roadmap, and ensure customers meet business and security KPIs.