Teams at Trump National Doral, Miami

Manages front office operations for a resort, ensuring effective reservation, check-in, check-out, housekeeping, guest-service, and complaint-resolution procedures. Coordinates with sales, housekeeping, reservations, marketing, and revenue management teams to support guest satisfaction and profitability. Develops associates, monitors room-related systems, resolves service issues, and ensures adherence to resort standards. The role includes two overnight shifts, variable scheduling, and occasional travel-related physical activity.

Leads group sales strategy and market development for a hospitality resort, manages group sales segments, drives revenue goals, and supervises the sales team. Develops sales action plans, monitors competitive and financial data, manages budgets, recruits and trains staff, maintains client relationships, and represents the resort at market calls and industry events. Requires frequent travel, strong leadership, communication, organization, and knowledge of group, corporate, and leisure markets.

Manage the resort’s credit process by establishing and enforcing credit policies, reviewing credit applications and references, collecting delinquent accounts, maintaining collection records, processing write-offs and returned checks, and referring accounts for external collection. The role also supports billing resolution, conducts staff meetings, communicates with guests and management, and assists with finance activities as assigned.