Teams at Truity Credit Union

Provides advanced systems engineering and infrastructure support for virtualization, servers, operating systems, data centers, security, monitoring, backups, disaster recovery, and hyper-converged infrastructure. Responsibilities include troubleshooting technology issues, managing patches and firmware, supporting Windows and Linux environments, maintaining Citrix VDI systems, developing systems policies, implementing automation, and participating in IT on-call duties.

Processes mortgage loan documentation from intake through closing and funding. Reviews files for accuracy, compliance, and eligibility; calculates income under lending guidelines; coordinates with mortgage teams, vendors, and members; prepares final loan documents; processes payments, wires, draws, and ledger transfers; researches regulations; reconciles reports and accounts; and maintains records and confidentiality.

Provides strategic and operational leadership for core banking platforms, enterprise applications, automation, workflow, contact center, omnichannel communications, and responsible AI adoption. Leads application staff, technology roadmaps, projects, vendors, governance, security, reliability, incident resolution, disaster recovery, and continuous improvement. Partners with business, risk, security, compliance, and legal teams to deliver secure, stable, efficient technology solutions and improve member and employee experiences.