Teams at TruGreen

Drive talent and performance initiatives using data-driven insights, process design, and change management. Support talent reviews, succession planning, performance cycles, and development programs while partnering with HR and business stakeholders to improve adoption and measure program impact.

Generate sales of residential lawn care services through inbound and outbound contacts. Responsibilities include cross-selling, answering customer inquiries, and maintaining sales reports.

The Inbound Customer Retention Representative handles inbound calls from customers looking to cancel services, focusing on resolving concerns and retaining their business through various offers and excellent customer service.