Teams at Tripledot Studios

Creates hand-rendered 2D environment assets, props, objects, textures, and scenes for a live mobile game. Follows project art direction, technical pipelines, quality standards, and production schedules while adapting to new styles and tools. Performs initial quality checks, resolves feedback from leads, reports issues, and supports junior artists. Requires strong 2D painted environment and prop work, Photoshop expertise, art fundamentals, architectural understanding, and versatility across styles.

Provide empathetic first-line support to global mobile game users through email, chat, in-app messaging, and social platforms. Troubleshoot account, rewards, gameplay, and technical issues; document tickets; escalate complex cases; monitor app reviews and social mentions; create help content; analyze customer feedback; track support KPIs; and collaborate with product, user acquisition, and engineering teams to improve the player experience.

Lead product strategy and roadmap for a mobile game or major live-game area. Use player and market data to prioritise opportunities, design and evaluate A/B tests, optimise hybrid monetisation (IAP + ads), partner with designers, developers and analysts, collaborate with UA for launches and scaling, set and monitor KPIs, and recommend iterate/scale/stop decisions while supporting a Product Analyst.