Teams at TripArc

Translates business needs from product, merchandising, sales, and procurement teams into product requirements, user stories, and acceptance criteria. Analyzes business processes, recommends platform improvements, prioritizes requests, coordinates smaller initiatives, tracks delivery, validates outcomes, and supports documentation, communication, onboarding, and adoption. The role connects travel business teams with technical product teams while promoting effective tagging, metadata, platform usage, and AI opportunities.

Lead analyses and reporting to optimize supplier compensation, revenue, and margins. Build PowerBI dashboards and BI reports, support procurement in contract negotiations, perform competitive benchmarking and market research, automate reporting, and deliver ad-hoc insights to senior leadership to drive revenue optimization.

Design, build, and maintain Playwright/TypeScript automation frameworks; execute manual and exploratory testing; perform API testing with Postman and SQL validation; integrate tests into CI/CD; document defects in Jira; mentor QA analysts; apply AI-assisted tools (Claude) to accelerate testing and code review; collaborate with developers and product owners to define quality strategy.