Teams at Trip Jack Pvt Ltd

Manage end-to-end international SOTO and offshore air-ticketing operations through Sabre GDS. Responsibilities include creating and modifying complex PNRs, issuing and reissuing tickets, processing refunds and schedule changes, calculating fares and penalties, coordinating with airlines and consolidators, monitoring queues, supporting travel agents, maintaining compliance with BSP and airline policies, and preparing operational reports.

Handle end-to-end domestic and international air-ticketing operations, including issuance, reissuance, cancellations, schedule changes, refunds, and airline disruptions. Verify fare rules and policies, coordinate with airlines, consolidators, and GDS teams, track refund settlements, maintain transaction records and MIS reports, communicate updates to travel agents, and ensure compliance with airline policies and company SOPs.

Leads end-to-end Corporate and Marine Travel Operations, including ticketing, servicing, cancellations, refunds, client support, supplier management, process improvement, automation, SLA performance, profitability, and P&L contribution. The role manages corporate and marine client relationships, operational budgets, risk controls, team productivity, service quality, and strategic growth while coordinating with airlines, GDS providers, vendors, and internal stakeholders.