Teams at Trinetix

Monitor and troubleshoot IP and transmission networks, investigate alarms and outages, resolve incidents, coordinate with providers and internal teams, track SLAs, and lead incident restoration. The engineer documents incidents, prepares root cause and outage reports, supports planned maintenance, maintains stakeholder communication during major incidents, and improves NOC monitoring tools and processes.

Monitor and troubleshoot IP and transmission networks, investigate alarms and outages, resolve incidents, coordinate with providers and internal teams, track SLAs, document resolutions, prepare root cause analyses, and improve NOC monitoring tools and processes.

Design, prototype, and build AI-powered solutions and internal tools. Evaluate and integrate AI services, develop agents and MCP integrations, build backend services with Python and C#/.NET, create React/TypeScript UIs, and integrate APIs, webhooks, OAuth, databases, cloud platforms, and CI/CD. Rapidly validate technical concepts and collaborate with engineering and business stakeholders to deliver scalable prototypes and production-ready solutions.