Teams at Trillium Health Resources

Develops and maintains full-stack applications, complex SQL code, APIs, integrations, and data-processing components. Troubleshoots database and production issues, optimizes database structures and queries, collaborates with product, analysis, development, and QA teams, and participates in Agile/Scrum development, testing, code reviews, documentation, and deployments.

Provides peer-based support to individuals navigating behavioral health and substance use care transitions. Uses lived experience to build trust, encourage service engagement, connect individuals with community resources, facilitate educational and group activities, and promote self-advocacy, independence, recovery, and community integration. The role also requires outreach, service navigation, local travel, and collaboration with support networks.

Supports utilization management by validating service authorization requests, identifying missing documentation, routing complete cases to clinical reviewers, monitoring authorization timelines, and tracking determinations in systems. The role serves managed-care populations involving mental health, substance use, traumatic brain injury, and intellectual or developmental disabilities. It is remote within North Carolina but requires a valid driver’s license, state residency, and travel within the service area as needed.