Teams at Trialfacts

Own the outbound cold-email channel for clinical-trial clients: research contacts, write personalised email sequences, run and test campaigns, handle replies, book intro calls, and collaborate with devs to improve lists and infrastructure while using AI tools to boost efficiency.

Manage client onboarding, proactively monitor and drive clinical trial enrollment, maintain strong client relationships to retain and generate referrals, coordinate communication across teams, and ensure data privacy and compliance.

As a Client Success Specialist, you'll onboard clients, ensure enrollment targets are met, maintain client communication, and uphold quality standards in handling data.